NewSite - Shipping

Shipping Time-in-Transit Map at Page Bottom. THANKS

WANT PRIORITY? Here's how to get your order packed first and shipped first:

• Online Order with UPS Next Day/2nd Day (about 5% of all orders) - Highest Priority
• Next and Second Day TIMING starts from when packages ship, NOT from when you order.
• Online Order with UPS Ground/SurePost Orders (90+% of all orders) - Next Highest Priority
• All Others (Phone and other non-online) Standard/No Priority

PLEASE Order Online! Trying to order by phone during the season is very difficult, at best. You will get faster, safer and more accurate results by ordering online, we promise.

U.S.A. LOWER 48 STATES DELIVERIES

• Generally, if you order before 2:30 or so CST Tues-Fri, we ship that day. No kidding. On Mondays during the High Season (Oct-Christmas) we back up a bit on Mondays.
• You will get a Tracking Number emailed FROM UPS about 5pm CST the day your package ships. It may end up in your spam folder, so check there first if you don't see one.
• We Ship UPS Monday through Friday, and UPS Delivers Mon-Fri.
• Saturday and Sunday do not count in UPS Next Day/2nd Day or most Ground Calculations of Shipping Time.
• Check the UPS Ground/SurePost time-in-transit map at bottom for the best idea of how long shipping takes.
• We ship "No Signature Req'd". If you want an adult signature for package release, there is an $11 surcharge.
• UPS Air and Ground Shipment times (see chart below) are based on business days in the U.S., and do not include Saturday or Sunday, or International Destinations.
• If you require INTERNATIONAL, ALASKA or HAWAII shipping, please see below.
• Customer Originated Address Corrections after Shipment will be Billed to the Customer - Please take care and double check when ordering to ensure the correct address.
• Please EMAIL with any questions, and we'll get back to you as quickly as possible. THANKS!!

Alaska and Hawaii

Guys, we love you but AK and HI orders with frequently high associated ship costs require that BigCamo.com give you a manual quote.

TO Order: Proceed online normally -- The $45 figure you see at checkout for AK/HI IS NOT YOUR QUOTE! We'll email you once you've ordered with a correct and calculated figure you can approve. We will calculate the best value option based on your package size and your time constraints (if any). Our system has no way to do this automatically, so were are left with this manual work-around, which we will try to get to you ASAP via email, after we have packed/weighed it. Again, the $45 at checkout IS NOT your final cost, just wait to hear from us.

International Ordering

The 5 Steps to Successful International Ordering. You will NOT PAY when you order. We will calculate an exact shipping cost and send it to you for approval at a later time. If you appove, at that point we will ask for payment. Before you begin, put your Credit Card away. Leave it in your pocket. Once we have had a chance to receive, pack and weigh your order, and then email you a specific quote for your approval, you can give us payment information.

1. MINIMUMS - Please note: BigCamo.com recommends orders contain at least $85 in product to warrant handling, and reserves the right to refuse smaller orders
2. Once your cart is full of the items you'd like, input your Postal Code for the address the items will be shipping to
3. Select your Shipping Method as ""NON US ADDRESSES". (This is NOT your shipping quote - the number means nothing - we will email you one at a later time)
4. Select Your Payment Method as "INTERNATIONAL Credit Card" and then click CHECKOUT
5. Enter your Billing/Shipping Address as closely as possible, and submit the order
6. You will get a "Thank You" screen with an order number. We will email you with a quote for shipping (and any other questions we have) at a later time, after we have a chance to pack/weigh the items. In the meantime, please familiarize yourself with our International Policies below. MANY THANKS!

We ship via UPS Global Expedited, and include Brokerage in the shipping fee quote that we will email separately to you. This will NOT include VAT/Border Duties, which must be paid, by you, upon arrival. WE RECOMMEND AGAINST SMALL INTERNATIONAL ORDERS (ie 1 or 2 small items), AS THE ASSOCIATED FEES ARE ALWAYS TOO HIGH. Most packages are between $45 and $130, based on Weight/Brokerage (see hints below). The $175 fee for Shipping on the Cart is a maximum (and not necessarily your cost), since we have no idea of actual costs until we can calculate them manually, and we only charge the minimum necessary to get your package to you. We'll EMAIL YOU for cost approval (over $130 is very rare), and WAIT for you to email back indicating your approval and that you are "OK To Ship". If you've done this with us before, we can process it without waiting for your "OK".

PLEASE NOTE: We ship exclusively through UPS Shipping. In past years, we utilized other systems and carriers with poor results. We believe UPS protects both you and us against non-delivery, late-delivery, damage and uncertainty. We place a high value on timely, undamaged, trackable delivery, and have negotiated the best value available to all of us to obtain it. If you would like lower International shipping charges, please do not ask us to ship US Postal, or to modify our invoicing. The best alternative is for us to ship to a friend/relative of yours here in the States who can forward to you. SERIOUSLY - We cannot stress this enough.

• We CANNOT offer day-specific delivery or guaranteed arrival time on International Shipments.
• We charge for Shipping/Handling Charges Only, FOB Birmingham, AL, USA.
• Duty, VAT etc are the recipient's responsibility alone. We do not estimate or prepay your liability.
• Orders not finalized to Ship (e.g No payment information received) within 3 business days of submission will be cancelled and must be re-submitted.
• If you are unsure as to your exchange rate, government imposed duty, customs fees, VAT or other charges, please research these prior to ordering. We have provided some useful links below to assist. In our opinion, border charges are frequently excessive. If you are as upset as we are by taxation at the border, please take it up with your government, as they @$#% well deserve it!

• UPS Link to Country Regulations: Individual Country Regulations
• Here's a tool for CANADIAN Brokerage: UPS Canadian Brokerage Fee Table
• Here are two United Kingdom Information Links: UK Fee Disclosures and UK Fee Calculations. Brokerage fees should be included in our UPS Shipping Charge to you for the UK.

With all that said, THANKS for ordering, and we hope you love your gear!

United States Delivery for the Lower 48

Here's a UPS Ground/SurePost Shipping Chart to estimate how long it will take your package to arrive from our World Headquarters in Birmingham:

Track Your Order Here